Change Management for Success
Why do 70% of complex, large-scale change programs fail? Organizations often focus on what will change, not properly contemplating who will be impacted or how it will affect their performance. Accelerations creates programs that are focused on performing better after the change.
1. Assessment & Acceptance: Define specific goals, identify resources (who will be leading the endeavor and who will be impacted), understand existing processes/technology, prepare and present the business case for change and gain agreement to move forward.
2. Planning & Development: Create the road map - clear steps, tollgates, cost, stakeholders, types of communication, methods for training, anticipate resistance - and build the content.
3. Execution & Evaluation: Deliver communications and training, manage resistance, celebrate successes, conduct Lessons Learned reviews and plan for improve.